Team StatCap
Revolutionizing the Cycling Industry
StatCap Support
Cycling Safety, redefined.

Browse through out instructional videos that will show you how to install your Tahuna App, install your sensors, and customize your screens.

TAHUNA App Installation and Setup
Installing Sensors
Customizing Your Screens
FAQs for the StatCap
Cycling Safety, redefined.

How can we help you? Below you’ll find answers to the questions we get asked the most about the StatCap.

What devices is the app compatible with?

The app is compatible with devices using iOS 9.3 and Android 5 or later with Bluetooth 5.0 or 4.0.

Do I need to manually re-connect the sensors if I go out of the Bluetooth range?

There is no such need; sensors will automatically reconnect with smartphone once within Bluetooth range. There is a refresh (signal sent) every 3 minutes.

Type of battery and lifespan?

The sensor uses coin cell battery CR1632, which can last up to 1 year with standard use and within the specified operating temperature.

Is the battery replaceable or rechargeable?

The battery is user-replaceable, but not rechargeable. User can easily replace the battery.

Is there a battery warranty?

We added 2 extra batteries for your conveyance. Batteries are consumable item and will not be covered under warranty.

Can I monitor tire pressure and temperature with without an internet connection?

Yes, you can. Sensors use Bluetooth technology to work with your smartphone. An internet connection is only required for installation and release of StatCap P2 sensors.

What if my StatCap P1 sensor got stolen?

The sensor is linked to the owner’s email address. This will prevent the stolen sensor to be used by anyone else. You can always purchase a replacement sensor at www.teamstatcap.com.

Is the App free of charge to download and use?

Our StatCap App is available free of charge to download at the Google Play Store (Android) or App Store (iOS). There are no additional or hidden charges.

What is the maximum pressure which StatCap P1 sensor can measure?

The sensor can measure a maximum of 200 psi (13.78 bar).

What does each sensor weigh?

Sensor weight including battery is only 8 grams.

Which Bluetooth chip StatCap P1 sensor is using?

The StatCap P1 sensor is using Bluetooth 4.0 chipset.

Do I need professional help to install the StatCap P1 sensors?

The installation is DIY and will take only a few minutes to complete. The app will take you thru the connection process. If you have trouble, please refer to the online start guide provided on the StatCap website https://teamstatcap.com/support/.

What if I lost my smartphone?

The User just needs to download the StatCap app again and login with the same account; all the details will be made available in the new smartphone.

What is the product warranty?

The product warranty is 1 year from the date of purchase.

What are the color variants?

Our sensor comes standard in Black. We will be offering different designer caps as perks specific to this campaign.

Can StatCap P1 detect slow and fast leaks?

Yes, the sensor can detect slow and fast leaks in real-time.

Will this fit on my bicycle?

Our sensors are compatible with both Presta and Schrader valves. The Presta valve adapters are included. Please check the physical dimensions of the sensor to ensure sufficient clearance between the installed sensor and any part of the bicycle.

Is the sensor waterproof?

Yes, the sensor is waterproof to IP67 standards.

How can I contact you?

Please feel free to contact us by email or +1 800-641-5210